Operational Outcomes Advisory

About

Andrew O'Neil — Founder & Senior Risk and Resilience Advisor

I've spent 15 years working across planning, emergency management, utilities, and advisory work. I help organizations make intentional decisions that hold up when conditions get tough. Now I run Operational Outcomes Advisory, helping leaders figure out where their resilience holds and where it doesn't.

I've seen what works and what doesn't. I know the difference between resilience and compliance.

Andrew O'Neil

Andrew O'Neil

Aerial view of a planned coastal community at golden hour

Just like great communities are shaped by intentional decisions, resilience is built the same way. It shows up in the habits, choices, and routines that matter when conditions change.

Experience

  1. 2026 – Present

    Founder & Senior Risk and Resilience Advisor

    Operational Outcomes Advisory

    Translating 15 years of applied resilience experience into a structured advisory practice built on a proprietary seven-component Enterprise Resilience Framework.

  2. 2021 – 2025

    Senior Manager, Enterprise Resilience Programs

    New York Power Authority

    Built a strategic foresight and emerging-risk program from inception. Delivered quarterly executive briefings and bi-annual board presentations. Led NYPA's first executive-level scenario planning workshop and developed the resilience pillar of the organization's strategic plan.

  3. 2012 – 2021

    Senior Recovery Planner

    FEMA - National Preparedness Directorate / Office of Response and Recovery

    Directed national capacity-building programs for long-term disaster recovery. Provided strategic advisory support across Hurricanes Irma, Maria, and Florence, and the COVID-19 pandemic response - coordinating interagency stakeholders and advising senior leadership.

  4. 2011

    Donor Relations Consultant

    World Food Programme (UN WFP)

    Designed a tri-lateral donation strategy across international donor governments and West African recipient nations; advised senior WFP leadership on non-traditional funding opportunities.

Education

  • Master of City and Regional Planning

    Cornell University · 2011

  • BA, Geography & Urban Studies

    Temple University · 2007

Certifications

  • ABCP - Associate Business Continuity Professional
  • ARMP - Associate Risk Management Professional
  • ACRP - Associate Cyber Resilience Professional

Why work with us

From Paper to Performance

  • 01

    15 years of applied resilience experience across federal, utility, and advisory roles

  • 02

    Focus on organizational capability, not just paper plans

  • 03

    Practical, field-tested approaches that work under pressure

  • 04

    Proprietary seven-component Enterprise Resilience Framework

  • 05

    I know the difference between resilience and compliance

Ready to Close the Gap Between Plan and Execution?

Let's talk about your resilience challenges and how we can help you build real capability.

Book a 15-minute diagnostic call